🖤 Asevuo—Frequently Asked Questions (FAQ)

🛍️ 1. What kind of products does Asevuo offer?

Asevuo offers a wide collection of men’s, women’s, and kids’ fashion—including clothing, shoes, bags, loungewear, accessories, activewear, and more.
Each piece is designed to bring comfort, confidence, and style to your everyday look.

🚚 2. Where do you ship from?

We ship directly from our main fulfillment centers in the U.S. and international partners, depending on product availability.
This allows us to offer a wide range of unique fashion items at the best prices.

⏱️ 3. How long does shipping take?

Shipping times vary depending on your location:

• U.S. Orders: 5–10 business days

• International Orders: 10–15 business days
  You’ll receive a tracking number as soon as your order is shipped.

💳 4. What payment methods do you accept?

We accept Visa, MasterCard, American Express, Discover, PayPal, Shop Pay, Apple Pay, and Google Pay.
All payments are securely processed through Shopify’s encrypted checkout.

📦 5. Can I change or cancel my order after placing it?

Orders can be changed or canceled within 24 hours of purchase.
After that, your order may already be in processing.
Please email us at support@asevuo.com as soon as possible if you need help.

💌 6. How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking link.
You can also check the status anytime under “Track My Order” on our website.

🔁 7. What is your return and refund policy?

We want you to love your purchase!
If you’re not satisfied, we accept returns within 14 days of delivery (items must be unused and in original packaging).
Please contact returns@asevuo.com for instructions.

🌍 8. Do you ship internationally?

Yes! Asevuo ships worldwide 🌎
Shipping costs and delivery times vary based on your country.
All rates are shown at checkout before payment.

💎 9. What is the Asevuo VIP Rewards Program?

Our VIP Rewards Program lets you earn discounts and exclusive perks every time you:

• Shop your favorite looks

• Share your Asevuo outfits online

• Leave reviews or refer friends
  The more you promote your style, the higher your VIP level and discounts.
  Learn more on our “Asevuo VIP” page.

💬 10. How do I contact customer support?

We’re always here to help.
You can reach us by email at support@asevuo.com or through our Contact Us form on the website.
We reply within 24–48 hours on business days.

👗 11. How do I become an Asevuo Ambassador?

You can apply to become part of the Asevuo Ambassador Program—where you earn rewards for promoting our brand online.
Just visit our “Join the Asevuo Ambassador Program” page and sign up for free.
Our team will contact you if you qualify.

🧵 12. Are your products true to size?

Yes, most of our items are true to size—but we always recommend checking the size chart on each product page before purchasing for the best fit.